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'Here to help u' provides a freephone number for people and whānau who do not have internet access.

If you are unable to submit a help request online, please freephone 0800 568 273 and clearly state:

  • your name
  • your contact telephone number
  • where the help is needed (town or suburb)
  • and give a brief outline of the help you need

One of our team will be in touch with you.

Please note: You'll be asked to leave a message. Our team regularly check messages and will call you back when they clear your message.