Other contacts

In an emergency situation, please call 111. If you need to talk to someone right away, free call or text 1737 any time to talk to (or text with) a trained counsellor.

COVID-19 Help and Support
Waikato Civil Defence and Emergency Management
Open daily from 7am to 7pm
This service is for people who are facing hardship and who are unable to get food, groceries, medication or other household items. Call centre staff will collect information, and then coordinate the necessary support with local community providers and welfare teams.
1737, need to talk?
Available 24/7
Are you feeling anxious or just need someone to talk to? Are you feeling down or a bit overwhelmed? Whatever it is, we're here to help. Call or text us any time to talk to (or text with) a trained counsellor. Our service is completely free.
Just a Thought
Available 24/7

Free online support to improve your mental health. Easy to use anywhere, anytime. You choose. Best of all, it works!

This online tool is designed for people with mild-to-moderate symptoms of anxiety and depression.

COVID-19 Assessment Centres
If you are displaying flu-like systems or have recently travelled, you need to phone Healthline on 0800 358 5453.

Healthline will provide guidance on whether assessment and testing is needed. If you cannot get through to Healthline you can also phone your general practice/doctor for advice.

It is important that only those directed to seek assessment visit the centres to avoid creating unnecessary delays.

Please be prepared to wait at the centres and do not get out of your car. There is no need to panic or rush down early to attend the centre as they will be open every day until further notice.

Drive-thru assessment centres
Claudelands Events Centre
Open daily from 8am to 8pm
Entrance Gate 3, 28 Brooklyn Road, Hamilton
Tokoroa Hospital
Open daily from 8am to 3pm
55-75 Maraetai Road, Tokoroa
Ngaruawahia Panthers Rugby League Club
Open daily from 9am to 3pm
Whatawhata Road, Ngaruawahia
Taumarunui Hospital campus
Open daily from 9am to 3pm
63 Kururau Rd, Taumarunui
Huntly War Memorial Hall
Open daily from 10.30am to 3pm
Wight St Street, Huntly
Te Kuiti Hospital
Open daily from 9am to 3pm
10 Eketone Street, Te Kuiti
Silver Fern Event Centre, Te Aroha
Open daily from 9am to 3pm
44 Stanley Avenue, Te Aroha
GPs offering COVID-19 assessments
Te Korowai Hauora o Hauraki Thames
Open daily from 8:30am to 4:30pm
210 Richmond Rd, Thames
Tui Medical Centre, Te Rapa, Hamilton
Open daily from 8am to 4:30pm
26 Bryant Road, Te Rapa, Hamilton
For more information, visit the Community Based Assessment Centres page on the Waikato DHB website