About us
Here to help u' is a digitally enabled health and social connector service that exists to ‘connect people and whānau to the right help, at the right time.’ We do this by understanding the social service and wellbeing support available in local communities and supporting those communities to connect into what they need, how and when they need it
Born out of the need in the pandemic, to support local service providers to swiftly support people in need to their essential support services
As a service we have shaped our mahi to assist as many whānau in our communities as possible, while removing barriers and ensuring we deliver a quality service by offering all whānau who use HTHU services, the support that they need, in a timely manner.
‘Here to help u’ is a long-standing innovation programme backed by the Wise Group, one of the country's’ largest charitable organisations providing services and resources, and championing new thinking and research.
Wise Group have been successfully developing and delivering services and programmes across Aotearoa for over 30+ years. Innovation is in our DNA.Our Programme sits within the Wise Groups innovation organisation called Social Innovation Limited.
At the heart of everything we do is a deep belief in working together to create new opportunities for the wellbeing of people, vulnerable populations, organisations and communities.
Read more here.
Huber Social is an independent consultancy that was engaged to measure the social impact of 'Here to help u'. The goal of all social impact is to put people in the best position to fulfil their potential and achieve wellbeing.
overall wellbing
On average, overall wellbeing increased by 22% after respondents were connected to and received the support they needed from ‘Here to help u’.
heard and respected
After speaking with a Connector and receiving requested support services, respondents reported an increase in feeling heard and respected by others (+21%), an outcome which directly relates to improved overall wellbeing.
satisfaction
Not only that since our launch in April 2020, ‘Here to help u’ has continued to support thousands of people with a 96% satisfied with the overall service rating*
(* from a telephone survey of randomly selected help requests)
We also want to make sure ‘Here to help u’ is available to any community that’s interested. If your area or region is keen to know more, or would like a demo, contact us now as we are happy to have a korero.
We're looking for volunteers, businesses and organisations that can help support the community
Volunteer
If you'd like to volunteer to support the community, please contact your local volunteering organisation.
Provider
If your organisation is providing or would like to provide support to people, we'd like to hear from you.
Business
If your business would like to support this initiative, please complete the form and one of our team will contact you soon.
