During COVID-19 lockdown, several Hamilton-based community service providers identified the need, and opportunity, to deliver help and support to the community in a new way - a way that was accessible, equitable, efficient and effective. United in their shared mission to support the health and wellbeing of local people, they worked together to develop ‘Here to help u’: a community-led solution for helping local people and enhancing the work of the sector.
“We’re standing alongside each other to protect the health, safety and wellbeing of individuals, whānau and the community so people can thrive."
‘Here to help u’ is much more than a smart tech solution. It’s an easy-to-use public website, a help tracking and assignment system led by specialist and caring Connectors, a provider portal full of rich data and insights, and a collective effort from the community sector to remove the barriers people have experienced in the past when trying to access help.
“‘Here to help u’ is a secure digital system the public can have full confidence in. It’s an extremely valuable tool that will elevate the work of the very dedicated community sector during COVID-19, and beyond.”
The ‘Here to help u’ website is a one-stop-shop for local people who are suffering hardship or needing help. Because it’s a vital tool in building resilient and thriving communities, it’s here to stay. Through collaboration, we will continue to monitor and assess the need and update the services offered through the site.
Your feedback will help us to make a difference in people’s lives. We’d love you to contact us to share your constructive suggestions, comments, and questions about ‘Here to help u’. Thanks for being kind.
“COVID-19 has brought us together to pioneer a new way of working. That’s a great thing for the sector and for the people.”